Merchant Policy

Toll Free:        800-680-0618      (UK)
                         888-295-0788       (USA/CA)
                         0086-159-0787-0759      ( International)

Email : Info@PerlunaPearls.com

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If for ANY reason you are not satisfied with our products, you may return them in their original condition for a full refund or exchange within 90 days. This guarantee does not apply to custom orders, pieces not in original condition, clearance orders, or pieces that have been modified per customer request.

All returns must be received within 90-days of the order date to receive full refund or exchange. We are not responsible for lost, misdirected, or delayed mail.

All returns must be sent to this address:
Name of Contact Person: Deng Bin
Company name: South China Sea Pearl Exhibition Center
Address: Building No.11, Taohuajiang Road, Guilin, China 541001
Telephone NO. : 13788744676
Description of Goods: Pearl Gift
Declared Value: $10 (for example)

We take every precaution to protect customer's information submitting to our website both online and off-line. Without the prior consent of the customer, no personal information of any customer shall ever be exchanged with another individual or entity, as well as sold, shared, rented, or transmitted in any way to parties outside of our company.

This information includes, but is not limited to:

Customer name
Customer shipping and billing address
Customer telephone number
Customer credit card type, number, and expiration date
Customer IP address

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