90-day Money-Back Guarantee

Satisfied customers are our main concern at Perluna Pearls.

If for any reason you are not completely satisfied with the piece you bought from Perluna, we guarantee a convenient full money-back refund within 90-day of the order date.

If you want to return an item for a refund, please take a few moments to fill out the feedback form in order to help us improve our products.

Convenient Steps

1. Send Email to us

First, please email to Email : Info@PerlunaPearls.com

Tell us your intention of replacement or refund,as well as purchase details such as

(1) your name

(2) your Paypal Account ( Email)

(3) product ID

(4) price

(5) Why return/exchange?

Then a Perluna Pearls Customer Care Specialist will contact with you in 24 hours and follow your return.

2. Send back the Item to us

All returns must be sent to this address:

Name of Contact Person: Deng Bin
Company name: South China Sea Pearl Exhibition Center
Address: Building No.11, Taohuajiang Road, Guilin, China 541001
Telephone NO. : 13788744676
Description of Goods: Pearl Gift
Declared Value: $10 (for example)

Important: You will be responsible for the return postage.

3. We will refund for you

Returned item must be received within this 90 day period. We will refund item for you in 24 hour after we received it. Please note that any pearl jewelry returned showing signs of wear, alteration or damage in any way cannot be accepted.

Buy Pearl Jewelry Now....